Privacy Policy

Who We Are

Barossa 50's Diner (Lynda and Nick Hamilton), located at Shop 3 / 119 Murray Street, Tanunda SA 5352, respects your privacy. This policy explains what personal information we collect through this website and how we handle it. We aim to handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What We Collect

Apart from the usage statistics described under Analytics & Cookies below, we only collect the information you choose to type into our enquiry form, including details typed but not yet sent (see Enquiry forms and follow-up below). That typically includes:

• Your name
• Your phone number and, if you provide it, your email address
• Any message you send us through the enquiry form

We don't take payment through this website, so we never collect or store card or bank details online.

How Your Information Is Sent & Used

When you submit our enquiry form, your details are sent by email to the diner's inbox using Resend (resend.com), an email-delivery service, from a sending address managed by JB Digital Barossa. The diner's replies come straight back to you. A copy also goes to JB Digital Barossa (admin@jbdigitalbarossa.com.au), who built and look after this website, so they can make sure enquiries are arriving and the form is working. You'll also receive an automatic email confirming we've received your enquiry. A delivery record of each enquiry (your name, contact details and message) is sent to JB Digital Barossa's secure client portal, hosted by Supabase in Sydney, Australia, so any failed delivery can be retried and passed on to the diner.

We use your information solely to reply to you and provide the service you asked for. We don't sell it or use it for unrelated marketing, and we only share it with the service providers named on this page. The website itself is hosted by Netlify, which processes form submissions and keeps standard server logs (such as IP address and browser type). Every submission is automatically screened for spam using a hidden honeypot field, timing checks, a shared blocklist and a spam score. Messages flagged as likely spam are held for review by JB Digital Barossa rather than passed to the diner.

Some of these providers (Netlify, Resend, Google and Meta, which runs Facebook) store or process data on servers outside Australia, including in the United States.

Analytics & Cookies

We use Google Analytics 4 to understand how visitors use this website, for example which pages are viewed, roughly where visitors are (city or region level), what device and browser they use, and whether the call, email or enquiry-form buttons are used. Google Analytics sets two first-party cookies, _ga and _ga_G08MRH8NGE, in your browser as soon as a page loads (this website doesn't show a cookie banner); they can last up to two years unless you delete them. We've switched Google Signals and advertising features off, Google Analytics data is kept for 14 months, and the contents of the enquiry form are never sent to Google. We use these statistics only to improve the site; we don't run advertising trackers and we don't use analytics to identify you personally. If our team or our website provider opens the site with a special owner link, a small setting (jbd_owner) is saved in that browser's local storage so their own visits are marked as internal and left out of our statistics; ordinary visitors never get it.

You can block or delete cookies in your browser settings, or opt out of Google Analytics on every website with Google's browser add-on at tools.google.com/dlpage/gaoptout. The site also shows our Facebook page feed and a Google Map. When those load, your browser connects to Facebook (Meta) and Google, which may set their own cookies under their own privacy policies, and the Google Map also loads Google's fonts from Google's servers. The website's own fonts are hosted on this website, so they don't send your details to Google Fonts.

Enquiry forms and follow-up

When you type your email address or phone number into the enquiry form on this website, we save what you have entered so far (your name, contact details and the details of your enquiry), even if you do not press send. We do this only so that Barossa 50's Diner can get in touch once to help if your enquiry was interrupted. Any follow-up is made personally, never automatically. A short notice under the form explains this. We never save passwords or payment details. If you clear the form, or tap “Clear” under it, what you typed is deleted. If you do send the form, the unsent copy is deleted straight away. Otherwise, saved details are deleted automatically after 90 days. They are stored securely in Australia in our website provider JB Digital Barossa's client portal (hosted by Supabase in Sydney), and are not sold, shared or used for marketing lists. To see or delete anything we hold about you, or to ask us not to contact you, email info@barossa50sdiner.com.au and we will action it promptly.

How Long We Keep It

We keep enquiry messages only as long as needed to respond to you and run the business, and then dispose of them securely. Unsent form details are deleted after 90 days at most (see above), and Google Analytics data is kept for 14 months.

Access, Correction & Deletion

You have the right to ask what personal information we hold about you, to have it corrected, or to request that we delete it. To make a request (or if you have any privacy concern), please call us on (08) 8563 2371, email info@barossa50sdiner.com.au or get in touch through the contact form on our Visit page. We'll action reasonable requests promptly.

If you're not satisfied with how we've handled your information, please tell us first so we can put it right. You can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.